Why a subscription site?
What's in the shop?
How do I sign up for a subscription?
https://moonmaison.net/membership/membership-levels/
You may choose from the following billing cycles:
Monthly
6 month
12 month
After choosing a membership plan, proceed to PayPal, where you can complete your order.
How do I make subscription payments?
If you signed up before 3/15/2018, then your subscription payments are handled manually. Since then we have updated to automatic recurring payments. If you’d like to switch to automated recurring payments, you’ll need to cancel your current subscription and create a new one.
You must login into your account to make payments. You will be notified by email when a payment is due. You can login into your account and check your subscription status. You will lose access to all membership content and your subscription will be put On-Hold if overdue payments are not fulfilled.
Recurring Payments
If you are on recurring payments, your payments are made automatically through PayPal on the date of your subscription’s billing cycle. There is no action necessary for you. If an issue occurred for a payment, your subscription will be put On-Hold temporarily, until the issue is resolved.
I have commitment issues. How do I cancel my subscription?
Once logged in, go to your membership cancellation page. Click on the Cancel button to complete your subscription cancellation.
Cancelling immediately ends your access to membership-level content, and it also cancels your recurring PayPal billing automatically, so you do not need to do anything separately on PayPal’s end.
IMPORTANT: You can still access any premium content you have purchased from the shop – just log into your account and go to My Purchases.
Can I resubscribe after cancelling my subscription?
Resubscribing with Manual Payments
If your subscription was setup with manual payments, you can follow these steps. Go to your account, then click the Subscriptions tab. Click the View button on your cancelled subscription. Scroll down to the Actions section, and you will see the Resubscribe button.
When clicking the Resubscribe button, you will be directed to the checkout page where you can review the order. The billing cycle will be the same as your original active membership. Click Proceed to PayPal to fill out your payment details and confirm the order.
Resubscribing with Recurring Payments
If your subscription was setup with automatic recurring payments, you will need to create a new subscription. Please follow the steps outlined above for how to sign up for a subscription.
